Service Terms and Refund Policy
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Scope of Work/Payment:
Service Description: The Client (YOU) is hiring the ACT Qualified, LLC to perform one of the following services:
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ACT Tutoring Services (6 weeks/12 sessions).
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Math, English, Reading and Writing Specific Tutoring (recurring)
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6-hour Subject-Specific Academic Bootcamp
Schedule: Services will begin and end on the dates noted in the student’s completed registration.
Payment Schedule:
Flat Price: The Client will pay the ACT Qualified, LLC the registration fee indicated on the course registration and service contract. The Client acknowledges that course fees are due at the time of registration to secure the student’s seat in a tutoring session or course.
Payment Terms:
Payment shall be made to ACT Qualified, LLC via cash or credit card. If an invoice is not paid when due, this could result in suspension or termination of tutoring services. If the Client fails to pay for the Services when due, the Business reserves the right to treat such failure as a breach of this Contract. Any legal fees associated with such will be the Client’s responsibility.
Invoices:
ACT Qualified, LLC invoices the Client at the time of registration. The Client agrees to pay the invoice with the amount due at the time of registration.
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Late Payments:
If the Client fails to pay ACT Qualified on-time, per agreed upon payment schedule, we may suspend work until delinquent payments are brought current. If payments are delinquent for more than 3 days then the Client will be subjected to a late fee of $25.00.
Refund Policy:
No Refunds for Commenced or Completed Services: Services completed as described in this contract are not subject to refunds once tutoring commences. ACT Qualified, LLC will not grant refunds of any kind once tutoring services has commenced or completed. The Client will not be refunded course fees for services cancelled once work has begun. All sales are final.
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Cancellation Policy: Full payment is due at the time of registration. No Refunds will be extended after student has attended their first class. A non-refundable fee of $150.00 is charged for all cancellations occurring 7 days prior to commencing tutoring.
Guarantee/Warranty Policy:
ACT Qualified makes no promises or assurances that the student will achieve their stated ACT goals. Every student is different and comes to us with different needs and deficiencies. We, however, will provide a high level of tutoring service and inform the parent of student’s progress. In summary, the client understands and acknowledges that their student’s performance is solely based on their level of commitment to the program.
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